Help
How can we help?
Short answers for using INI, and a direct route when something is not working as it should.
Frequently asked questions
How do I create an INI Reader account?
Choose Sign in, continue as a Reader, and complete the shared INI sign-in flow. No payment card is required.
How do I sign in as a Reader?
Choose Reader sign in. You will arrive at My INI after authentication.
How do I sign in as a Writer?
Choose Writer sign in. Approved writers are taken to the Writer Workspace; everyone else can apply or continue as a Reader.
How do I become an INI writer?
Use the Write for INI application. Writer access is granted only after editorial approval.
How do I purchase Paid writing?
Sign in as a Reader and use the purchase action on an eligible Paid writing. Payment availability is shown on the article itself.
Where do I find purchased writing?
Purchased writing appears in My INI under My Library.
What happens after a refund?
The purchase record remains visible, but access to the refunded writing and its protected attachments is withdrawn.
How do I submit writing?
Save a draft in Writer Workspace, complete the required fields, then submit it for editorial review.
How do I format an article?
Use the restrained rich-text controls in Writer Workspace for headings, emphasis, quotations, links and lists.
How do Paid writings work?
Paid writing shows a public preview. The full manuscript and protected attachments require an active entitlement.
How do writer payments work?
Eligible writers connect an approved payout account. The Payments view shows the applicable test or production status.
How do I share a published article?
Open Share from the Published list to copy the canonical link, share it directly, or download a promo card.